Answer: Refund cannot be claimed after buying the Premium Subscription, mainly because when you register on our website we increase your limit to 600 words to provide you an idea of what the Premium Version will be like.
As you have used the Paraphraser with increased words limit and decided to buy after that, it is obvious that you liked the Paraphraser Tool.
Answer: We cannot remember the last time the Paraphraser Tool was down. Even if such a situation arises, we cannot issue refund as per company policy as the Tool will return even better than before. However, if the Tool is not working for a complete Day or it consumes up your queries without providing results, we will be happy to compensate you by increasing words limit or providing you with the days of access you missed, whichever applicable.
Answer: Sure! We have a very clear policy for duplicate purchases, we will refund one of your two purchases.
Answer: Unfortunately, we cannot refund items bought on Sale or discounted prices. However, we can help you by cancellation of automatic renewal.
Answer: No, the API Premium plans are not covered under money back guarantee.
Answer: When you buy, there is an option to choose Automatic or Manual Rebilling on checkout. If you go with Automatic rebilling then your subscription will charge again at the end of the mentioned validity period. Once the charge is put through, it cannot be refunded. However, we will be happy to help you revoke Automatic Rebilling for your next charge. You can contact us at [email protected]